Team Inbox

160% more revenue with a team inbox for sales

Scale your results with an inbox purpose-built for collaboration and conversions. Manage tickets, track conversations across every channel and close deals faster.

SalesRep Inbox
SalesRep Inbox - Omnichannel team inbox for sales

2x

More conversions

Streamline workflows to push leads down the funnel faster

50%

Faster resolutions

Shorten sales cycles with quick responses from the right agent

84%

More revenue

Drive exceptional results with smarter team collaboration

Great team inbox tools for impactful conversations

All the features you need to convert more prospects into customers.

Gain a 360° customer view

Reference past chats, CRM data from Salesforce or HubSpot, ticket history, custom fields and lifecycle stages to personalize every message and respond effectively.

Collaborate internally

Break down silos -- get your teams collaborating, sharing insights, tagging colleagues, merging tickets, forwarding to departments and passing customers to the best-fit agents.

Promote and share products

Boost conversions by sharing catalogs so customers can browse, ask questions and place orders directly in the chat -- no app switching required.

Respond intelligently

Respond smarter with efficient canned responses, AI-generated reply drafts and time-saving keyboard shortcuts. Reduce response time while keeping every answer consistent and on-brand.

Work on the go

Manage notifications, exchange text, voice or video messages, track tickets and leverage AI -- all from the SalesRep mobile app. Never miss a lead, even when you're away from your desk.

One inbox for every channel

Unify conversations from WhatsApp, SMS, Facebook, Instagram, Telegram, TikTok, WeChat, Apple Business, MS Teams, Slack and Email into a single, powerful team inbox.

WhatsApp
SMS
Facebook
Instagram
Telegram
TikTok
WeChat
Email
MS Teams
Slack
Apple

How SalesRep turns conversations into revenue

From first contact to closed deal, SalesRep brings together the tools your team needs to win more business.

Omnichannel Team Inbox

No more switching between apps to chat. Unify contacts and conversations from voice calls, email, WhatsApp, Facebook Messenger, Instagram, TikTok, Telegram and more into a single team inbox with ticket management, assignment and tracking.

AI Agents

Deploy ready-made or custom AI Agents to answer FAQs, qualify leads, update customer data and lifecycle stages, route enquiries to the right team, book appointments and generate AI reply drafts for your agents.

Automate and Integrate

Connect SalesRep to tools like HubSpot, Salesforce, Google Sheets, Zapier, Make, Pabbly and more to automate workflows, sync custom fields, manage sub-tickets and access key context while you chat.

Customer Lifecycle Management

Prioritize high-intent leads, design customer journeys for each lifecycle stage, manage department handoffs, track time spent on tickets and identify common drop-off points with analytics.

Powerful ticket management built into every conversation

Create, track, assign, merge and schedule tickets without leaving the inbox. Forward tickets between departments, add sub-tickets for complex requests and log time spent so nothing slips through the cracks.

Ticket creation
Agent assignment
Ticket merging
Time tracking
Sub-tickets
Ticket forwarding
Scheduling
Departments
SalesRep Workflows
SalesRep Workflow Automation

3x your business results with SalesRep

Join thousands of teams already using SalesRep to close more deals, resolve tickets faster and drive revenue from every conversation.