About SalesRep
Redefining Customer Support Since 2002
Who We Are
Since 2002, SalesRep has been a leading developer of eBusiness software tools, providing full-featured Help Desk and customer communication applications to businesses worldwide. Our 100% web-based hosted solution is backed by 24/7/365 global support, and trusted by thousands of customers in more than 30 countries. From startups to enterprises, we help organizations streamline their customer support operations with powerful, intuitive technology.
Our Mission
To transform customer support through cutting-edge helpdesk software that empowers businesses of all sizes to deliver exceptional service. We build tools that make every customer interaction faster, smarter, and more impactful.
Our Vision
To be the global standard for customer communication platforms by continuously integrating the latest technologies and industry best practices. We envision a world where every business can provide world-class support effortlessly.
20+
Years
30+
Countries
1000s
of Customers
24/7
365 Support
Our Journey
Over two decades of innovation in customer communication technology.
The Beginning
Launch of SalesRep -- the first version featuring predefined responses, department management, and canned answers. A new era for web-based customer support.
ASP.NET Transition
Rebuilt on ASP.NET with enhanced Canned Answers, department routing, and a more robust architecture for growing customer demand.
Live Chat & Ajax
Upgraded to ASP.NET 2.0 with Ajax for a modern, responsive experience. Launched Live Chat with patent-pending “Force Push Technology” for real-time customer engagement.
Major Platform Overhaul
Released the latest version upgraded to ASP.NET 4.5 MVC with 100+ new features, a modernized UI, and a 21-day Free Trial to make it easier than ever to get started.
AI-Powered & Omnichannel
Upgraded to ASP.NET Core with WhatsApp, SMS, and AI integrations including OpenAI, DeepSeek, Claude and more. AI auto-responds to customers, reviews tickets, creates knowledge base articles, and powers eCommerce integration.
Global Presence
With offices in the United States and Morocco, we serve customers across 30+ countries around the globe.
USA Office
99 Wall Street, Suite 3999
New York, NY 10005 USA
Toll Free: 1(800) 454-1850
International: 1(646) 547-1122
Morocco Office
1 Rue Abou Hadil Allf, Gauthier
Casablanca 20070 Morocco
Phone: +212 522 885 116
Cell: +212 661 397 913
Ready to transform your customer support?
Join thousands of businesses worldwide using SalesRep to deliver exceptional customer experiences across every channel.